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Privacy Policy for Stone Creek Vineyard
We maintain an unwavering dedication to protecting and preserving all personal data provided by our website visitors and service users, implementing robust and comprehensive security measures throughout our services and operations.
This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data. In this role, we are responsible for ensuring the proper handling, processing, and protection of all personal data submitted through our website.
We may process usage data (“usage data”), which comprehensively includes browser type, operating system, page views, navigation patterns, timing of visits, device information, and interaction metrics. This information is collected through server logs, cookies, and analytics tools and may include wine preference tracking, tasting reservation patterns, and shopping cart behavior. The source of this data is our analytics software and website monitoring systems. We process this information for several important purposes, including improving website performance, enhancing user experience, analyzing visitor behavior, and optimizing our wine offerings, which enables us to personalize content, improve site navigation, and enhance our virtual tasting experiences. The legal basis for this processing is our legitimate interests in monitoring and improving our website and services.
We may process account data (“account data”), which comprehensively includes name, email address, telephone number, billing address, shipping address, and purchase history. This information is collected through registration forms, checkout processes, and account updates and may include wine club memberships, event bookings, and newsletter subscriptions. The source of this data is direct user input and automated transaction records. We process this information for managing customer relationships, processing orders, facilitating deliveries, and maintaining wine club memberships, which enables us to provide personalized service, process transactions, and maintain accurate records. The legal basis for this processing is the performance of a contract and compliance with legal obligations.
We may process profile data (“profile data”), which comprehensively includes wine preferences, tasting notes, event attendance history, dietary restrictions, and special requests. This information is collected through preference surveys, event registrations, and interaction history and may include favorite varietals, celebration dates, and accommodation requirements. The source of this data is user submissions and interaction records. We process this information for personalizing experiences, tailoring recommendations, planning events, and improving customer service, which enables us to enhance visitor experiences, customize offerings, and provide relevant content. The legal basis for this processing is consent and legitimate interests in providing personalized services.
Your Rights:
Right to Access: You have the right to request confirmation of whether we process your personal data and to access that data. This includes the ability to receive copies of your data, verify processing purposes, and confirm data categories. To exercise this right, you can submit a written request through our website or contact our privacy team at [email protected]. We will respond within 30 days and may require government-issued identification, proof of address, and account verification to verify your identity.
Right to Rectification: You have the right to request correction of inaccurate personal data and to complete incomplete data. This includes the ability to update contact information, correct billing details, and modify preference settings. To exercise this right, you can log into your account settings or submit a correction request via email. We will process valid requests within 15 days and may require account credentials, supporting documentation, and identity verification to process your request.
[Continued in next part due to length limits…]Data Processing and Security Measures
At Stone Creek Vineyard, we carefully manage various types of personal data to provide our wine-related services while ensuring the highest standards of privacy and security.
We process Service Data which includes membership details, wine preferences, tasting reservations, and event bookings. This processing involves automated booking systems and customer relationship management tools, enabling us to deliver personalized wine experiences and event coordination. For example, in the context of food and wine, this includes tracking wine club memberships, managing vineyard tour bookings, and coordinating private tastings. The legal basis for this processing is legitimate business interests and contractual necessity, specifically to fulfill our obligations for wine club memberships and event bookings.
We process Technical Data which includes website usage patterns, device information, and browsing behavior. This processing involves analytics tools and tracking systems, enabling us to optimize our online wine shop and digital experiences. For example, in the context of food and wine, this includes analyzing popular wine selections, improving our online ordering system, and enhancing virtual wine tasting experiences. The legal basis for this processing is legitimate interests, specifically to improve our digital services and user experience.
We process Communication Data which includes email correspondence, newsletter subscriptions, and customer feedback. This processing involves email management systems and customer service platforms, enabling us to maintain effective communication about wine releases, events, and vineyard updates. For example, in the context of food and wine, this includes wine club newsletters, harvest updates, and special event invitations. The legal basis for this processing is consent and legitimate interests, specifically to maintain customer relationships and provide requested information.
We process Transaction Data which includes purchase history, payment information, and shipping details. This processing involves secure payment systems and order management tools, enabling us to process wine purchases and manage deliveries. For example, in the context of food and wine, this includes wine club shipments, online wine purchases, and event ticket sales. The legal basis for this processing is contractual necessity and legal obligations, specifically to complete sales transactions and maintain required records.
We process Preference Data which includes wine selection history, tasting notes, and dietary requirements. This processing involves customer preference tracking and personalization tools, enabling us to provide tailored wine recommendations and experiences. For example, in the context of food and wine, this includes customized wine club selections and personalized tasting experiences. The legal basis for this processing is legitimate interests and consent, specifically to enhance customer experience and provide personalized service.
Security Measures
Our comprehensive encryption protocols ensure end-to-end protection of your data, incorporating industry-standard algorithms and regular security updates to maintain data integrity. This includes regular security assessments and penetration testing by qualified professionals.
We implement multi-layered security infrastructure, including advanced firewalls and intrusion detection systems that continuously monitor for and prevent unauthorized access attempts. This infrastructure undergoes regular updates and enhancements.
Access to personal data is strictly controlled through role-based permissions, multi-factor authentication, and detailed access logs. We maintain comprehensive audit trails of all data access and modifications.
Our continuous monitoring systems provide real-time threat detection and automated response protocols, ensuring immediate action against potential security threats.
We maintain comprehensive backup procedures with encrypted offsite storage and regular recovery testing, ensuring data availability and integrity.
All staff undergo regular security awareness training and must comply with detailed data protection protocols, including specific training for handling sensitive wine club member data.
International Transfers
We may transfer your personal data to countries outside your jurisdiction. These transfers are protected by appropriate safeguards, including Standard Contractual Clauses, Binding Corporate Rules, and adequacy decisions. Each international transfer is conducted under strict protocols that ensure:
– Adequate data protection standards
– Compliant processing procedures
– Enforceable data subject rights
– Effective legal remedies
International transfers are protected by ISO 27001 standards, GDPR requirements, and regional data protection regulations, ensuring compliance with international privacy laws. We implement additional measures including:
– Regular compliance audits
– Data protection impact assessments
– Documented transfer mechanisms
– Continuous monitoring procedures
Regarding international transfers, you maintain specific rights including:
– Right to information about transfers
– Right to object to transfers
– Right to withdraw consent
– Right to data protection guarantees
Data Retention
We maintain specific retention periods for different data categories:
Account Information: 7 years from last activity for tax and legal compliance
Usage Data: 2 years for service optimization and trend analysis
Transaction Records: 7 years for financial regulations and tax requirements
Communication History: 3 years for customer service and relationship management
Technical Logs: 1 year for security and performance monitoring
These retention periods are determined by:
– Legal requirements
– Business purposes
– Technical necessities
– User preferences
Special circumstances affecting retention:
– Legal obligations
– Dispute resolution
– Security investigationsCookie Policy for StoneCreekVineyard.com
Essential cookies serve fundamental functions for our website’s core operations. These cookies process authentication data and session information to maintain secure access to your account and shopping cart. For example, they remember your wine selections during checkout and maintain your logged-in status while browsing our vineyard offerings. We use them specifically for user authentication, security measures, basic site operations, session management, and technical stability.
Functional cookies enhance your experience by remembering your preferences and choices. They process user preference data to customize your browsing experience. For instance, they remember your preferred wine varieties, tasting reservation preferences, and shipping details. These cookies enable language preferences, region-specific content, user interface customization, feature optimization, and personalized settings.
Analytics cookies help us understand how visitors interact with our website. They collect anonymized information about page interactions, navigation patterns, feature usage, session duration, and user preferences. In our vineyard context, these cookies track which wine collections receive the most attention, which tasting experiences are most popular, and how visitors explore our educational content.
Performance cookies assess and improve website operation by monitoring site speed, identifying technical issues, optimizing content delivery, analyzing user experience, and tracking system performance. These cookies ensure smooth functionality during peak booking periods and optimize the loading of high-resolution vineyard imagery and video content.
Cookie Management
You maintain control over your cookie preferences through browser settings, cookie consent tools, privacy preferences, and account settings. We provide clear options to manage your cookie choices at any time.
GDPR Compliance
For EU residents, we ensure explicit consent mechanisms, data minimization, purpose limitation, storage limitations, and processing transparency. Our wine-related services comply fully with GDPR requirements, particularly regarding age verification for alcohol-related content.
CCPA Compliance
California residents have additional rights, including the right to know about personal information collected, right to delete personal data, right to opt-out of data sales, right to non-discrimination, and right to access collected information. These rights extend to all aspects of our vineyard services and wine club membership data.
COPPA Compliance
Regarding users under 13, we implement age verification requirements, parental consent procedures, limited data collection, special protection measures, and parental access rights. Given our industry, we maintain strict age verification protocols across all services.
Updates and Changes
Our policy updates involve regular review procedures, user notifications, consent renewal when required, clear change documentation, and continuous compliance monitoring. We maintain transparent communication about any changes affecting your privacy rights.
Contact Information
For privacy-related inquiries:
Primary Contact: [email protected]
Response Time: Within 48 hours
Verification Required: For data-related requests
Available Support: Privacy concerns, data requests, rights exercise
This policy was created specifically for stonecreekvineyard.com and covers all associated services within the food industry.